How may I return purchases from Oxmoorhouse.com? We guarantee satisfaction of all our products. If you are not 100% satisfied, please return your purchase to the following address. Include your invoice (or a copy) with your return so that we may properly credit your account:
Oxmoor House Returns Processing
PO Box 6158
Clarion, Iowa 50526-6158

How long does it take Oxmoorhouse.com to process returns? Products returned to us by US mail will generally appear as “returned” on your account within 3 weeks. If it has been longer than three weeks and we have not credited your return to your account, please contact Customer Service at 888-891-8935.

How will I receive credit for my Oxmoorhouse.com return? Please include your invoice (or a copy) with any returns. If you are unable to return the invoice with your shipment, please include your name, address, and Oxmoor House account number if possible, so we may properly credit your account. Credit is issued to your charge card within 1-2 days and should appear on the following month’s credit card statement.

If you would you like to return an order that was placed from a direct mail package you received from us or over the phone, return information can be found at www.ohcustomerservice.com.